Static & Concierge Guards
A fixed-post officer is the most visible part of your security program — and often the first impression a tenant, visitor, or contractor has of the property. Our static and concierge officers are trained in customer service first, access control second, and visitor screening third, in that order.
Concrete deliverables. No surprises mid-engagement.
On-site posts for buildings, lobbies, gated entries, and high-value locations.
- Lobby + concierge desk coverageGreet, screen, route. Branded uniform optional.
- Access controlPhoto-ID checks, contractor sign-in, after-hours protocol.
- Visitor managementTablet kiosk per site — visitor signs in, host gets notified.
- Daily Activity ReportsBranded PDF in your inbox by 06:00 every morning.
- Incident reports with photo evidenceTimestamped, geo-tagged, audit-ready chain of custody.
- Tenant + property-manager liaisonSenior account lead is your single point of contact.
Typical deployments
- Class-A office towers + mixed-use developments
- Strata + residential concierge desks
- Healthcare facilities + visitor screening
- Distribution centre + warehouse gatehouses
Required certifications
Monthly retainer
Standing coverage on a recurring basis. Predictable invoice, guard hours rolled into a single line item with overtime broken out separately.
What clients pair with static & concierge guards.
Most engagements stack two or three services into a single program — overlapping coverage windows under one account lead and one invoice.
The next quiet shift starts with a conversation.
Tell us about the property, the people, or the program you're securing. A senior account lead will respond same business day. For active alarms or urgent coverage, dispatch is live 24/7.