OBSIDIANSECURITY
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INDUSTRY · 04

Retail & Hospitality

Retail is a numbers game — shrink % per store, intervention rate per shift, recovery value per intervention. Our retail program treats it that way: monthly shrink analytics, hotspot mapping, and a clear recommendation set that justifies the program to your finance lead. Hospitality plain-clothes overlays the same officer pool.

PLAIN/UNIFORM
Mixed
Per-store profile
SHRINK BRIEF
Monthly
Hotspot mapped
QUARTERLY REVIEW
ROI
P&L vs shrink %
WHAT WE DEPLOY

Typical service mix. Tuned to retail & hospitality.

Loss-prevention for high-shrink stores, plain-clothes leads for hotels and restaurants. Most engagements stack two or three services into a single program — overlapping coverage windows under one account lead and one invoice.

05 / LOSS

Loss Prevention

Plain-clothes and uniformed officers for retail, distribution, and high-shrink environments.

01 / STATIC

Static & Concierge Guards

On-site posts for buildings, lobbies, gated entries, and high-value locations.

06 / EVENT

Event & Crowd

Licensed staff for venues, conferences, productions, and time-bound deployments.

OFFICER STANDARD

Required certifications

  • BC Basic Security Training (BST)
  • Use of Force level 2+Required for plain-clothes apprehension
  • Loss-prevention specialty training
  • Serving It RightWhere liquor service applies
REPORTING CADENCE

What lands in your inbox

Per-shift LP report
Interventions, value recovered
Weekly hotspot map
Aisles, dayparts, suspect profiles
Monthly shrink brief
Trend + recommendations
Quarterly P&L review
Program ROI vs shrink %
WHY OBSIDIAN

Why operators in retail & hospitality pick us.

Three things that come up in every quarterly business review with our retail & hospitality clients.

Plain or uniformed per store

Profile the store, pick the deployment. We can run mixed within a portfolio.

Hotspot mapping built-in

Aisles, dayparts, suspect profiles. The data justifies the program every quarter.

Hospitality overlay

Same officer pool runs plain-clothes for hotels, restaurants, and brand activations.

OTHER INDUSTRIES

Specialists, not generalists.

Each vertical comes with its own playbook — required certifications, client-reporting cadence, compliance footprint.

01 / COMM

Commercial Real Estate

Class-A towers, mixed-use developments, and concierge front-of-house.

02 / CONS

Construction & Infrastructure

Phase-by-phase coverage from breaking ground to occupancy.

03 / LOG

Logistics & Supply Chain

Yards, warehouses, distribution centres, and last-mile facilities.

READY WHEN YOU ARE

The next quiet shift starts with a conversation.

Tell us about the property, the people, or the program you're securing. A senior account lead will respond same business day. For active alarms or urgent coverage, dispatch is live 24/7.

RESPONSE TIME
Same business day
NDA AVAILABLE
On request
ENGAGEMENT
Monthly · annual · custom